CANCELLATION AND/OR RESCHEDULE REQUESTS MUST BE RECEIVED IN WRITING BY EMAIL OR FAX. YOU ARE RESPONSIBLE FOR ENSURING THAT LAMARSH GLOBAL RECEIVES YOUR WRITTEN REQUEST. ATTENDEES MUST CANCEL MORE THAN 15 BUSINESS DAYS PRIOR TO THE COURSE DATE TO RECEIVE A FULL REFUND. A 3% CREDIT CARD PROCESSING FEE IS SUBTRACTED TO ALL REFUNDS. CANCELLATION REQUESTS RECEIVED 4 TO 14 BUSINESS DAYS PRIOR TO THE COURSE DATE WILL RESULT IN A CREDIT TOWARD ATTENDANCE AT A FUTURE SESSION. CANCELLATIONS MADE 3 OR LESS BUSINESS DAYS PRIOR TO THE COURSE DATE, OR FAILURE TO APPEAR FOR THE SEMINAR, WILL RESULT IN FORFEITURE OF THE COURSE FEE.